As Trustee settling my parent’s Los Altos estate within the context of an antagonistic family member, I had high standards for the agent selected to represent the home sale. Leading the list were professionalism, market knowledge and high ethical standards. Close behind were flexibility, patience and an unusually high and reliable attention to detail. After interviewing 15 realty teams, I could not have been more pleased with my final selection of Jeff and Sue Kockos. From my first impression of Sue and her willingness to help in any way she could, to their shared patience, support and consistently well-seasoned advice, they acted as my ‘team’ through an unexpectedly lengthy and involved listing and sale process. Jeff and Sue were professional, engaged, responsive and positive at all times. I cannot speak to how many hours they put in behind the scenes facilitating potential buyers, but I do know that from my perspective they were always immediately available for consultation, and not a detail slipped between the cracks. Communication was complete, genuine and first rate at every turn, and included as necessary both myself and my estate attorney. Very importantly, Jeff and Sue clearly understood and believed in finding the 'win-win’. As a former CEO, business owner, executive and leader, and as a current leadership consultant with multiple industry experience, I found that attitude deeply refreshing. It proved ultimately successful. They brought forward multiple highly qualified offers, and when the estate settlement family dynamic approached resolution, delivered almost ’on cue’ the final offer needed to bring us across the finish line. It may sound cliché, but after working with Jeff and Sue Kockos of Sotheby’s International Realty I would never consider listing with another agent. I am pleased to recommend the team of Jeff and Sue Kockos without reservation. Should you be considering choosing them as your agent, I am available to speak with you to my specific experience.
– Seller | Los Altos estate
My experience with Susan couldn't have been better. She was recommended to me by a friend. Not only did she helped me sell a house, but she also had all the contacts for staging, inspections, contractors, etc. Which I would say any competent realtor should have. The stagers were excellent as well. I would say in any type of profession, communication is key. Her communication was excellent. She always provided me with updates. She was very accommodating to my work schedule. She wasn't pushy and always presented my options, instead of telling me what I should and shouldn't do. I always have high expectations, and she far exceeded them. She is now my one and only go-to realtor, I will be referring all my friends, colleagues, and customers to her. I will be using her for all future projects. Anyone in the market to buy or sell, do not hesitate to give Susan a call. I guarantee you won't be disappointed. Thank you again!
– Seller
To say that The Kockos Group is the best Real Estate Brokerage in the Bay Area would be an understatement. My husband and I purchased our first home with Jeff and Sue’s help and they went above and beyond to help us find the perfect home in this crazy market. I cannot press it enough how important honesty, effective communication, and timeliness are throughout the entire process. Sue and Jeff helped us gain the competitive footing necessary to purchase a home. You can expect nothing but the best with The Kockos Group as they will go the distance and do everything they can to get you the home of your dreams. My husband and I worked with a few agents prior and ultimately, The Kockos Group set the bar in setting the best standard out there. We are ever so appreciative for all their wisdom, guidance, sincerity, and professionalism, there are no words to express our gratitude. Thank you.
– Buyer
Sue was a pleasure to work with! She was extraordinarily attentive and available whenever we needed with helpful advice and answers to our many questions. As clients, we presented the considerable challenge of selling and buying simultaneously, and Sue navigated the situation with flying colors. Thanks to Sue's expertise and tireless efforts we were able to buy and sell simultaneously and transition seamlessly into our new home, avoiding the costly prospect of paying for temporary housing. We truly believe that we would not have found and won our dream home without Sue's help. Sue and Jeff really went above and beyond to make this the best experience possible for us. Thanks, Sue and Jeff!
– Buyer & Seller | Redwood City
I purchased a house in the Fall of 2016. Jeff and Sue were undeniably helpful from the first open house to title signing. They offered to meet and show us multiple open houses prior to the busy weekends. My process took two houses until we were able to close the house of our dreams. Jeff was helpful with the entire process including filtering through the disclosures to working on the correct offer and counteroffer. Everything was online and through DocuSign which helped make everything seamless and efficient. I would highly recommend Jeff and Sue Kockos to anyone looking at buying or selling a house in the Bay Area!
– Buyer | San Mateo
Susan Kockos wonderfully navigated me through the selling of my house, something I'd never done before and had been mightily dreading. There were unique circumstances and complications and third parties involved. She handled them all with aplomb and warm, personal charm. In the end, she'd found places for my family to relocate, sold my house (in one day, no less), met with my attorney, helped me get storage and moving taken care of it was incredible. I feel very fortunate to have had her as my real estate agent. If I ever have to go through this process again, she's is the only person I'd consider.
– Seller | Redwood City